Shipping Policy

Thank you for shopping with [STEPANDSTYLEE]! We are excited to deliver your shoes, handbags, glasses, and watches in a quick and efficient manner. Please take a moment to review our shipping policy for orders within the UAE.

1. Order Processing Time:

  • All orders are processed within 3–4 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times:
We offer the following shipping options for the UAE:

  • Standard Shipping: 3–4 business days
  • Express Shipping: 2–3 business days
    Delivery times may vary based on your location and the shipping method selected.

3. Shipping Rates:

  • Standard Shipping: Flat rate of AED [X]
  • Express Shipping: Flat rate of AED [X]
    Free standard shipping may be available for certain promotions or minimum order amounts. The shipping cost will be displayed during checkout.

4. Order Tracking:
Once your order has been shipped, you will receive a tracking number via email or SMS. You can track your order's status by visiting our shipping partner’s website.

5. Delivery Areas:
We currently deliver to all areas within the UAE, including Abu Dhabi, Dubai, Sharjah, Ajman, and other Emirates.

6. Shipping Restrictions:
We currently do not ship to P.O. Boxes or APO/FPO addresses within the UAE. We only ship to valid street addresses.

7. Damaged or Missing Items:
If your order arrives damaged or you believe it’s missing items, please contact us within 48 hours of receiving your package. We will investigate the issue and take appropriate action to resolve it, including offering replacements or refunds where necessary.

8. Changes to Shipping Information:
If you need to modify your shipping address after placing an order, please contact us as soon as possible. We will make every effort to accommodate address changes, but we cannot guarantee changes once the order has been shipped.

9. Customer Support:
If you have any questions regarding shipping, delivery, or your order, please don’t hesitate to contact our customer service team at [email/contact information]. We're here to assist you!

Thank you for choosing [STEPANDSTYLEE]. We look forward to providing you with an excellent shopping experience